West Mill House holiday cottage is a self-catering small business and we keep and use your information to provide the advertised services and comply with our legal duties. To comply with the General Data Protection Regulations 2018 (GDPR) we will use and store your personal data as stated below.

What personal data do we hold ?

This includes your name, nationality, contact details, IP addresses,  passport details and details of next destination except for British, Irish and Commonwealth guests and diplomats and their families and staff.

What will we do with your personal data ?

We use your information to:

·         Respond to enquiries

·         Make a booking and receive payments/refunds for all guests

·         Enter into contracts with suppliers for goods and services

·         Apply for accreditation with approving bodies

·         Fulfil our contractual obligations with our holiday cottage booking agents

·         Fulfil our legal obligations including for those aged 16 and over under the Immigration (Hotel Records) Order 1972

·         Administration

·         Accounts and financial records

How do we collect your personal data ?

We collect your personal data when you provide it to us in correspondence, conversations and transactions when making an enquiry, making a booking, entering into a contract with us or use our website.

Do we collect personal data about you from third parties ?

We may collect your personal data such as your name and contact details from third parties such as holiday cottage booking agents.

Who do we share your personal data with ?

We may share your personal data for the purposes described in this notice with our agents, professional advisors, regulatory and tax bodies and governmental agencies where we are legally obliged to do so or it is necessary to safeguard our rights and interests. We will never sell your personal data to any third party.

How long will we keep your personal data ?

We will only keep your personal data for as long as we need to so as to fulfil the purposes we collected the information for as set out in this notice.

How do we protect your personal data ?

We take appropriate measures to safeguard your personal data we hold from unauthorised access or improper use. Our computer records and website are password protected and only authorised users have access to the data. Our paper records are kept in a secure place.

How do we ensure that your personal data is accurate and valid ?

We take all reasonable measures to ensure that your personal data we hold is accurate. We use reliable collection methods and destroy or convert to an anonymous form any out of date data.

Your rights

You have a right to access and obtain a copy of the personal data that we hold about you and to ask us to correct your personal data if there are any errors or it is out of date.  We will cease using your personal data for direct marketing purposes if we receive a written request from you to do so. We will comply with your other rights that can be obtained from the Information Commissioner at www.ico.org.uk or by ringing 0303 123 1113.

Contacting us

If you have any questions or concerns about our use of your personal data please contact us in writing at West Mill House, Stittenham, York. YO60 7TP.